Can we change our Family manager or do we need to cancel and re-upgrade to Family?

[askmeerkat]

Hi, our team is currently using the family plan and we want to keep using that plan, but the family manager is leaving the company. 
 I plan to change the manager to someone else and update the payment card. Is it right for continuing to use the data we've had so far?
or would I need to cancel the current plan and subscribe to a new one for creating new account? If I have to cancel, will I be able to back up and continue using our data? (I mean, can I use all previous date with the new account?) and if so, which plan would be best for our team? We're currently using a 2TB family plan, and our team consists of 5 members. 

[Nancy]

Thanks for posting on our forum, @askmeerkat! Welcome aboard.

To change the Family manager, you’ll need to downgrade from your current Family plan indeed and re-upgrade on your end with your payment details. After that, you can re-invite the rest of the family members. 

Now, since you’re not the current Family manager, you can’t cancel the Family plan on your end (this is something only they can do). However, you can leave the Family plan with the rest of the members, which will convert your Dropbox accounts into Basic ones and you’ll keep access to all of your files (besides the Family Room folder, which will only be accessible by the current manager). For more details, please check this Help Center article.

Other than the Family plan though, you can also check our Dropbox team plans here and see if they could be a good fit for what you want. 

In any case, you can re-upgrade with your current files and not re-upload them to Dropbox. 

Let me know if you have any other questions though.