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ElCoquero's avatar
ElCoquero
Explorer | Level 3
4 years ago

Can't redeem HP 100GB offer

Hi, I recently purchased my HP Laptop that was supposed to have a redeemable 100GB storage offer. However, after logging in with  my account, the storage space didn't update to the 100GB neither did ...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi SeraphAngel, I'd be happy to help!

Would it be okay for me to reach out to you via email, in order for us to investigate this closely? 

Keep me posted!
karissac's avatar
karissac
Explorer | Level 3
4 years ago

Hello, I am also having this problem. I just got my new HP computer on 12/24 and created a new dropbox account for this offer. But my account still says I only have 2GB of storage.

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