You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
NancyTheSpeedy
2 years agoExplorer | Level 3
Can someone else take over payments?
I set up a Professional account and have been making payments. Now someone else needs to take over payments with their credit card.
Is this possible? If so, how do we go about it?
Thanks.
- JayDropbox Staff
Hi NancyTheSpeedy, thanks for bringing this to our attention.
Is this your Dropbox account you're referring to? Are you sharing the account credentials with other people?
Are you not able to add their card details on the site when updating billing info?
This will help me to assist further!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!