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Forum Discussion
Black Friday/Cyber Monday promo issues
I saw a banner promoting Black Friday and then Cyber Monday deals. Once I tried to check out the deals didnʻt reflect and the banners disappeared forever. I looked into the forums and saw that the is...
I have a screenshot of a 50% offer received yesterday that expires on 10 December, however, I went to purchase today and it is nowhere to be found. Is this disingenuous of Dropbox?
I have taken a screen shot of a Cyber Monday Deal I was given for 50% off if I signed up by Friday 10th December. I went to purchase the next day and it has gone. I have tried speaking to chat bots with no joy, Dropbox appears to be denying such an offer. I asked if I could email the screenshot and told I had to go through the support page, where there is no such option. Is it all a ploy?
- Megan
Dropbox Staff
Hey RebeccaCarter, Thank you for your screenshot! How are you this Tuesday?
No worries, I want to help as much as I possibly can.
Can I reach out to you via email in order for us to look further into this?
Please let me know! - MeganHi RebeccaCarter, happy Friday!
You can check your emails and reply back to me as soon as possible!
Cheers! - I previously replied and still no support. I have checked my emails [email removed as per Community Guidelines] and there is no email, what should I be looking out for?
- MeganI contacted you at your Community linked email address.
Is it the same one as the one you posted above? If not, feel free to check the one that's linked here. I have received no emails. I have also checked my other email addresses and there are no emails.
Hi Megan,
Sorry, just found your email...... please let me know what I need to do as I'm losing the will to live!!!
Rebecca
