We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
drumsuser1
2 years agoNew member | Level 2
50% Off on Dropbox Plus
Hi there, I was going to upgrade to the Dropbox Plus plan on my mobile app and was given an option for 50% off on opting for the annual plan. However I went on my desktop to opt into this as I needed to download a few pictures/videos but now it's not offering the 50% if I pay for it annually. Is there a discount code I can utilize?
- WalterDropbox Staff
Hi there drumsuser1, thanks for using Dropbox and welcome to the Community!
May I ask if you saw that promotion within the mobile app on your device or if it was when navigating your account through a web browser?
Do you happen to have a screenshot of the promotions perhaps?
Let us know what you find and we'll take it from there.
- drumsuser1New member | Level 2
Hey Walter!
|I actually saw it on the mobile application but had some files I was going to upload via computer and figured I'd just knock everything out on the web browser. Here's the attachment for the promotion!- HannahDropbox Staff
Hey drumsuser1, this sounds like an offer for app store purchases, so I would suggest you try this through the mobile app instead.
Let us know how it goes!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!