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Forum Discussion
DieBaum
2 years agoHelpful | Level 6
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
dluptonmd
Collaborator | Level 9
No. Problem persists for me still as of a minute ago. Any doc created on word app and saved to Dropbox app is read only and never gets to Dropbox Thx, though. Are you working with Android apps or on your computer?
marloweloy
2 years agoHelpful | Level 6
I'm using Samsung S23 Ultra.
- dluptonmd2 years agoCollaborator | Level 9And are you creating the new doc on the phone word app, not computer word, and saving it to Dropbox? I'm using an s20 ultra note to do all the work, start to finish. I only have the problem with new docs. I can open an old Dropbox doc from app and edit it in word app and save back to Dropbox without any problem. Thx.
- marloweloy2 years agoHelpful | Level 6Yes I have tried creating a new Doc and tried saving it and it all works now. It takes few seconds to save though. Could you try restarting your phone maybe? When was the last time you did a power cycle?
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