We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
DieBaum
2 years agoHelpful | Level 6
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Willem3
Explorer | Level 4
I resolved the problem. As far as I remember I resolved it by removing and reïnstalling the dropbox and microsoft office app. After that I selected the word app in the office app and put it in the startpage. Here I made dropbox a new location. Despite the fact that I have a glasfiber internet connection there are times that the dropbox connection is too busy. In that case I get 'read only' warnings. I resolved this bij being more patient.
dluptonmd
2 years agoCollaborator | Level 9
Those steps didn't work for me. What about others on this thread? Comment if you can.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!