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DieBaum's avatar
DieBaum
Helpful | Level 6
2 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Error Messages
Microsoft
Mobile
Mobile App
MS Office
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi dluptonmd , you should be able to attach your screenshot back to me, by using the camera-like icon and attaching it to your next response. 

 

If I were you, I'd try to uninstall both Word, and Dropbox and then re-install them. Can you give this one a go, and let me know if you get the same results? 

DrVJMJ's avatar
DrVJMJ
Collaborator | Level 9
2 years ago

Several of us have tried uninstalling and reinstalling both the MS apps and Dropbox app.

No luck!

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