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Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
I do all my site work using Word or Office 365 mobile apps on My Samsung Galaxy Note 10+ and save all my work into Dropbox. However, last couple of weeks i can no longer save my work to Dropbox only locally or into Onedrive. I can open files from Dropbox and its linked but i cant save them. It comes up with the message i cant edit it and either have to save a copy or dismiss and trying to rename and save a copy gives the same response. Ive uninstalled and reinstalled, cleared cache etc and im just back in the same place again.
- Megan
Dropbox Staff
Hi Tinners, I hope you're doing well!
My colleague Hannah shared some findings on her response. If you have any questions, let me know!
Thank you!
We are all having this problem.....and Dropbox has "concluded" it's a problem for MSoft! Sheesh!
