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Forum Discussion
DieBaum
2 years agoHelpful | Level 6
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
dluptonmd
Collaborator | Level 9
I've uninstalled and reinstalled per thread. I still don't see a camera icon. Exactly where is it?
Megan
2 years agoDropbox Staff
Hi dluptonmd , you might need to use your computer for that, but he is how it should look. It's the third icon, from the right.
- dluptonmd2 years agoCollaborator | Level 9The issue is the word-dropbox interface. I know I can create a text doc in Dropbox using Dropbox. Let's forget the screenshot. It's irrelevant to my issue. I am only going to use word to create docs for Dropbox. Thx.
- DrVJMJ2 years agoCollaborator | Level 9
Exactly.....it's the Word - Dropbox interface. And to be more precise, the MS Apps - Dropbox interface. Same problem with Excel files.
I posted a longer note above in which you CAN create files THROUGH the Dropbox app using the "+" and choosing the MS app. THOSE files can be saved back to Dropbox and reopened. But if you try to change the name of the file (Save As) or create a new file in the MS app, THOSE files cannot be saved back through the Dropbox app to Dropbox. They show up on the MS app "Recent Files" list and ironically can be opened there (save God only know where but probably on the Android device) and further edited. They just can't be saved to Dropbox.
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