Getting an error when editing a Word file via Android app

[dluptonmd]

In using the Dropbox android app, every time I edit a doc with word and attempt to save, I get a message which recycles endlessly, 'looking for 365 account.' And then there are 3 pages of adds for Microsoft 365. I have a 365 account, but it is not recognized. I can work around this, but it is a pain.

[dluptonmd]

Can you send me instructions as to how to change the computer sign-in and match it to the phone sign in? Thx.

[Jay]

This article should help with the steps on logging out and into the correct account.

[dluptonmd]

thx. I'll attempt to coordinate accts.