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Forum Discussion
Excel files don't open on my phone even if when I allow access.
Recently, after I open my excel file from Dropbox, it prompts me to "Microsoft Office Integration would like to access to the files and folders in your Dropbox". I Key "Allow". But it does not open...
I have the same problem.
Walter
Dropbox Staff
Dropbox StaffHey acpaintingnm - sorry to hear about this.
Have you tried reinstalling the apps on your device since you first noticed this issue?
Just tried reinstalling, but it remains the same - it prompts me to "Microsoft Office Integration would like to access to the files and folders in your Dropbox". I Key "Allow". But it does not open the excel file.
Hi Hannah
Thank you. It works.
But now I have another issue ... I cannot use 'Remove From Recent' function to remove Excel, Word and PowerPoint file from MSOffice. Please advise
- Hannah
Does it work without the workaround?
Would you mind sending me some screenshots of the steps you normally follow to do that?
