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Dropbox took away my AmpliTube 5 presets

Dropbox took away my AmpliTube 5 presets

rbarnett99
New member | Level 2

Dropbox ripped all the presets I had created for my guitar program AmpliTube 5. I simply clicked the icon to turn Dropbox on, thinking I would be able to control what I saved there. But Dropbox proceeded to start storing everything on the computer and wouldn’t stop until all my free space was used up. In the process it cleaned AmpliTube of everything I had gone to a lot of trouble to set up. I don’t want to have to pay for more storage space in hopes of getting it back, unless I know I’ll be able to get it back and keep Dropbox from doing that again. Suggestions?

1 Reply 1

Jay
Dropbox Staff

Hi @rbarnett99, thanks for bringing this to our attention.

 

Could you clarify exactly what happened when you 'clicked the icon'? Was this on your computer or the Dropbox icon itself, or an icon within AmpliTube?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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