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Ben K.13's avatar
Ben K.13
New member | Level 1
10 years ago

Constant CPU Usage - Windows 10 x64

Hey Guys -  Know there are many posts about CPU usage, but after going through a few; didn't see one that was my exact scenario.  My primary system runs Windows 10 x64 and amongst many installed ap...
Desktop
Install
  • Abue's avatar
    Abue
    8 years ago

    I ran into this problem a year ago during my graduate studies.  My solution to the issue at the time was more of a work around. I would completely pause dropbox syncing when I was working on my laptop.

     

    Mind you, my laptop is an old Intel dual core 2.2mhz dell studio xps 16... 

     

    I've reformatted many times since and I do not have that issue anymore, I can't really tell you when it stopped being an issue either.

     

    But if you need to, just pause syncing on dropbox, by right clicking the dropbox icon in the notification bar and hitting the gear icon > Pause syncing. 

    I let it sync afterwards when I'm done with the PC and that's that.

     

    I hope this helps, even if it's not a proper solution.

     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]
mrJJ's avatar
mrJJ
New member | Level 2

Yesterday i upgraded from win7 to win 10.

Now I have this issue also. After boot it uses 40-50% cpu and make the fans spin up.

It never did such thing in win 7.  Is win 10 worse at running dropbox or what is going on ?

 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey mrJJ, 

 

Hmmm... That's not right, let me send over some steps to remedy that. 

 

#1. Quit Dropbox by clicking the Dropbox icon in the system tray, clicking the gear icon in the notifications panel, and selecting Exit Dropbox from the menu.

 

#2. Press the Windows + R keys (at the same time) on your keyboard.

 

#3. Type cmd and press Enter on your keyboard to open the command prompt.

 

4. Copy and paste the following lines into the command prompt, one at a time, and press Enteron your keyboard after each one.

  • Be sure to copy and paste these commands, rather than typing by hand, as entering the command incorrectly could cause some harm to your computer
  • Paste by right-clicking and then selecting Paste
icacls "%HOMEPATH%\Dropbox" /grant "%USERNAME%":(F) /T
icacls "%APPDATA%\Dropbox" /grant "%USERNAME%":(F) /T

Scroll right to see the complete command line.

 

If the location of the Dropbox folder does not have C:\Users\YourUser\Dropbox as its path, modify the first command to point to it. For example, if your Dropbox is in D:\Dropbox, the command would appear as:

 

icacls "D:\Dropbox" /grant "%USERNAME%":(F) /T

 

The other commands should remain unchanged. Note that, depending on the size of your Dropbox, this operation may take some time to complete. Wait for the C:\ prompt to appear again before proceeding.

 

#5. Restart Dropbox by opening the Start menu, selecting Program Files, and then Dropbox.

 

I hope this is helpful to you, keep me posted on how this works for you! 
 
Warm regards, 
JaneA 
  • MarkyS's avatar
    MarkyS
    New member | Level 2
    8 years ago

    Hi JaneA,

     

    I hae tried your solution but it doesnt make a difference. I use a Dell XPS, i7, fully patched to Windows 10 (Creator Update).

     

    The problem is serious and I'm amazed it hasn;t been fixed yet.

     

    Regards,

     

    Mark

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago
      Hey MarkyS, 
       
      Sorry to hear that that this issue has been affecting you, let me send over some tips to check & we’ll take it from there. Hope you're doing well today!
       
      Assuming that there aren’t any external locations Symlinked to the Dropbox folder & you’ve checked for incorrect file permissions, I’d suggest having a look at your Task Manager as a first step, namely look for applications that may be accessing files inside the Dropbox folder in the background causing high CPU usage.
       
      Secondly, I’d suggest pausing syncing or disabling Dropbox as one of your startup programs on the system preferences, following the steps below: 
       
      #1. Right click the Dropbox icon in the system tray at the bottom right of your screen, by the clock on Windows, or menu bar at the top of your screen on Mac and Linux
      #2. Click on the gear icon in the Notifications panel and select "Preferences" from the menu 
      #3. Verify that the box next to "Start Dropbox on system startup" is unchecked. 
       
      (Note: You may keep in mind that you can follow the steps above again, so as to launch the application again. This could be used in case that you won't need to use the files inthe Dropbox folder immediately upon your system's boot.)
       
      Please keep me updated on how the option above works for you, so as to send over the most relevant next steps. 
      Happy December! 
      • Abue's avatar
        Abue
        Helpful | Level 5
        8 years ago

        I ran into this problem a year ago during my graduate studies.  My solution to the issue at the time was more of a work around. I would completely pause dropbox syncing when I was working on my laptop.

         

        Mind you, my laptop is an old Intel dual core 2.2mhz dell studio xps 16... 

         

        I've reformatted many times since and I do not have that issue anymore, I can't really tell you when it stopped being an issue either.

         

        But if you need to, just pause syncing on dropbox, by right clicking the dropbox icon in the notification bar and hitting the gear icon > Pause syncing. 

        I let it sync afterwards when I'm done with the PC and that's that.

         

        I hope this helps, even if it's not a proper solution.

         
        [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]

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