We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

dangvu2308's avatar
dangvu2308
Explorer | Level 3
3 days ago

Why do my Dropbox folders have the month visible?

Hi,

 

I am creating a folder structure like this

Main folder -> Month -> Date -> Child Folders.

 

But if the month and date are the same, for example:

Main folder -> 11->11-> Picture 

Then the folder name on Dropbox will be shown like this

 

I would like to ask why is this happen and what are the solutions for this ?

 

Thank you

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    Hi dangvu2308, thanks for bringing this to our attention.

     

    Could you clarify how you're creating these folders? Is this via the automation feature, or are you manually creating them?

     

    Any other info or screenshots would be helpful!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 days ago

        If you manually created the folders, then there shouldn't be any extra characters added to the folders, unless you have another app or service that could be changing it on your computer. 

         

        Do you see any events regarding the folder name changes?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!