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Forum Discussion

lmensah's avatar
lmensah
New member | Level 1
13 days ago

I tried using Dropbox Rewind, but I couldn't restore my old photos.

help! I am trying to restore some old pictures but to no avail. I have tried the rewind and have not seen any progress yet. What am I missing?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for your post here, lmensah.

    When were these photos deleted from your Dropbox account exactly? 

    What happens if you try to restore them via your Deleted files and/or Events page? Do you get any errors or nothing happens at all?

    Finally, I’d like to know the Dropbox plan you see here.

    Keep me in the loop for more info.

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