We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

dangvu2308's avatar
dangvu2308
Explorer | Level 3
4 days ago

Why do my Dropbox folders have the month visible?

Hi,   I am creating a folder structure like this Main folder -> Month -> Date -> Child Folders.   But if the month and date are the same, for example: Main folder -> 11->11-> Picture  T...
dangvu2308's avatar
dangvu2308
Explorer | Level 3

Hi Jay, i just manually created them

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 days ago

If you manually created the folders, then there shouldn't be any extra characters added to the folders, unless you have another app or service that could be changing it on your computer. 

 

Do you see any events regarding the folder name changes?

  • dangvu2308's avatar
    dangvu2308
    Explorer | Level 3
    3 days ago

    Hi Jay,

    You can see that im using the Web Browser, so there shouldnt be another app that can affect the name of the folder. And also it only happens when I open on the Web browser, on the desktop folder the name path is shown normally.

    This is the screenshot for the events

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 days ago

      Could you try switching browsers to see if this helps?

       

      Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

      • dangvu2308's avatar
        dangvu2308
        Explorer | Level 3
        2 days ago

        Hi Jay,

        Ive tried incognito and private browsing mode but still the same. However, if the date and month are not same, then the folder tree name will be normal. For example 
        Month: 08
        Date: 23

         

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!