Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Does anything appear at www.dropbox.com/home ? If not is it possible you've enabled Backups and thats using the space instead? www.dropbox.com/backups ?
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Does anything appear at www.dropbox.com/home ? If not is it possible you've enabled Backups and thats using the space instead? www.dropbox.com/backups ?
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
I think they were in the backup. I deleted the folder and I will see if that message is gone regarding the full dropbox
Hi @jjrg7, how are you?
Is the message still there, even after you deleted your Backup? Can you check and let me know?
Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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It took a while, but yes, in fact today the message of my dropbox being full is gone. Any idea how to ensure files I save on drop box only go into the folders visible on my home page and not some mystery location?
Hi @jjrg7, the content you upload to Dropbox will go where you choose for it to go.
If you upload it on the root of the account, then it'll be visible in your Home page.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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