We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

seiyahaha's avatar
seiyahaha
Explorer | Level 3
3 months ago

The Dropbox desktop app gets stuck when I delete files

When I delete any file, dropbox gets stuck, restarting the computer fixes it, but when deleting again, it still happens. Tried everything from reinstalling the programme, holding down ALT to fix it, still no fix!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there @seiyahaha - thanks for bringing this to our attention.

     

    Can you please clarify your computer's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar/system tray?

     

    Thanks!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!