We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

seiyahaha's avatar
seiyahaha
Explorer | Level 3
3 months ago

The Dropbox desktop app gets stuck when I delete files

When I delete any file, dropbox gets stuck, restarting the computer fixes it, but when deleting again, it still happens. Tried everything from reinstalling the programme, holding down ALT to fix it, ...
Delete
Desktop
Sync
seiyahaha's avatar
seiyahaha
Explorer | Level 3

 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for the screenshot @seiyahaha 

 

It looks like you're running the beta version of the app. Could you try the latest, stable one from this page directly and let me know if this issue persists?

 

Just make sure to  toggle off the 'early access' option from your account's settings first. 

  • seiyahaha's avatar
    seiyahaha
    Explorer | Level 3
    3 months ago
    I had this problem in stable and upgraded to beta to fix it, but ultimately it wasn't resolved
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Thanks for clarifying that for me @seiyahaha 

       

      Do you have any 3rd party apps that are monitoring your files somehow, like antivirus programs, a VPN/proxy setting, or even another app that syncs or backs up your files?

      • seiyahaha's avatar
        seiyahaha
        Explorer | Level 3
        3 months ago
        no，just dropbox

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!