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Forum Discussion
Signed up for a trial then my files disappeared
I signed up for a trial a few weeks ago and during that time I noticed that my files prior to that went missing. I have zero recollection that it happened. It's not in the deleted bin either. Need help restoring them.
Hey MikkoS, welcome to our Community.
Starting a trial wouldn't affect your files in any way, but let's see what we can find.
Do you see relevant events, when you go to your events page here?
Have you also searched for the files through the search bar in your "all files" page?
Let me know what you find.
- Hannah
Dropbox Staff
Hey MikkoS, welcome to our Community.
Starting a trial wouldn't affect your files in any way, but let's see what we can find.
Do you see relevant events, when you go to your events page here?
Have you also searched for the files through the search bar in your "all files" page?
Let me know what you find.
Im gfoing through this same thing and cant figure it out
- Hannah
Hey Rashard, sorry to see that your files are also missing.
Have you checked your deleted files page and your events page, to see if you can find the files?
I signed up for a business trial. The trial expired and now I can't access the files in the account I've had for years.
