You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dz3's avatar
dz3
Explorer | Level 3
2 years ago

Question about after deleting drop box from my desktop

After I have deleted dropbox from my computer, something goes wrong...

 

Befor I deleted dropbox, I tried to update my 'docment' and 'desktop' folder to the dropbox. However, it seems that it creats a 'dropbox(个人)'(Note: 个人means ‘personal’ in English) , 'docment' and 'desktop' folder both remain in the folder of 'dropbox(个人)'. I found it really annoying that each time I am oppening a file on my 'desktop', the address is something like "/mnt/c/Users/(username)/Dropbox (个人)/PC/Desktop". It makes me really annoying. Does anyone know how to remove the annoying 'dropbox(个人)' in the address? I have tried to move the two folders out, but it seems that the two folders are too large to be moved out.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi dz3, welcome to our Community! 

     

    Let me recap, to make sure we're on the same page here. 

     

    You mentioned that you wanted to delete the Dropbox app from the device, however before you did that you wanted to update your Documents, and desktop folder to Dropbox. 

     

    By that, I am assuming that you wanted to enable our Backup feature, am I right on this? If not, feel free to correct me. 

     

    Now as for the Dropbox personal folder that you might be able to see locally on your device, it sounds like you're currently part of a Dropbox Business team, and you linked your Dropbox personal account with said team, hence the Dropbox (personal) folder. 

     

    Can you confirm you're indeed using a Business account, please? 

     

    Keep me posted!

    • dz3's avatar
      dz3
      Explorer | Level 3
      Thanks a lot for your kind help! It’s my fault that I didn’t describe it very clearly. Actually I think that I did use the backup feature of dropbox. However, it seems that after I used the feature, Both my folders are moved automatically into the ‘personal’ folder which makes my path to the two folders includes the weird ‘Dropbox(personal)’ I hope that I could move my two folders out of the ‘Dropbox(personal)’ How could I do that? Again thanks for your help in advance! Have a nice day!
    • dz3's avatar
      dz3
      Explorer | Level 3
      “Now as for the Dropbox personal folder that you might be able to see locally on your device, it sounds like you're currently part of a Dropbox Business team, and you linked your Dropbox personal account with said team, hence the Dropbox (personal) folder. “

      I think that indeed I have used a business account by my university and also have linked it to my personal account.
      • dz3's avatar
        dz3
        Explorer | Level 3
        “ Can you confirm you're indeed using a Business account, please?” I assume that this means that the major account is business account, because I actually have personal account and business account, and as you mentioned before, I have linked my personal account to my business account.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!