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Forum Discussion
Question about after deleting drop box from my desktop
After I have deleted dropbox from my computer, something goes wrong... Befor I deleted dropbox, I tried to update my 'docment' and 'desktop' folder to the dropbox. However, it seems that it creat...
Megan
Dropbox Staff
Dropbox StaffHi dz3, welcome to our Community!
Let me recap, to make sure we're on the same page here.
You mentioned that you wanted to delete the Dropbox app from the device, however before you did that you wanted to update your Documents, and desktop folder to Dropbox.
By that, I am assuming that you wanted to enable our Backup feature, am I right on this? If not, feel free to correct me.
Now as for the Dropbox personal folder that you might be able to see locally on your device, it sounds like you're currently part of a Dropbox Business team, and you linked your Dropbox personal account with said team, hence the Dropbox (personal) folder.
Can you confirm you're indeed using a Business account, please?
Keep me posted!
- Thanks a lot for your kind help! It’s my fault that I didn’t describe it very clearly. Actually I think that I did use the backup feature of dropbox. However, it seems that after I used the feature, Both my folders are moved automatically into the ‘personal’ folder which makes my path to the two folders includes the weird ‘Dropbox(personal)’ I hope that I could move my two folders out of the ‘Dropbox(personal)’ How could I do that? Again thanks for your help in advance! Have a nice day!
- “Now as for the Dropbox personal folder that you might be able to see locally on your device, it sounds like you're currently part of a Dropbox Business team, and you linked your Dropbox personal account with said team, hence the Dropbox (personal) folder. “
I think that indeed I have used a business account by my university and also have linked it to my personal account.- “ Can you confirm you're indeed using a Business account, please?” I assume that this means that the major account is business account, because I actually have personal account and business account, and as you mentioned before, I have linked my personal account to my business account.
- Walter
Hey dz3, sorry to jump in here, but have you tried disabling and/or deleting your backed up folders from your backups page?
Also, could you clarify if you have the desktop app installed on your computer at the moment?
