Permanently delete not working

[CoreZero]

When I select Permanently Delete under Deleted files in the browser interface and enter my correct password and confirm delete, I get a WHATS NEW info pop-up and the delete option closes when that window is closed. Screenshot here:

https://www.dropbox.com/scl/fi/3a85joo6jiqv27hddtiu9/SCR-20241004-pagq.png?rlkey=3y02pys3na8c1zws0hg...

Thanks!

Eric

[Jay]

Are you certain that you're using the correct password when attempting to delete the file?

[jaijai57]

Yes, I use 1password so I'm positive. 

[Jay]

Okay, so you type in the password, then click on Permanently Delete, and the site takes you to that page and file isn't permanently deleted, is that correct?