Permanently delete not working

CoreZero

When I select Permanently Delete under Deleted files in the browser interface and enter my correct password and confirm delete, I get a WHATS NEW info pop-up and the delete option closes when that window is closed. Screenshot here:

https://www.dropbox.com/scl/fi/3a85joo6jiqv27hddtiu9/SCR-20241004-pagq.png?rlkey=3y02pys3na8c1zws0hg...

Thanks!

Eric

Walter

Hi there @CoreZero - sorry to hear you're having issues with this.

Could you clear your browser's cache and/or try another browser and let us know if you still get the same results?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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CoreZero

Beautiful! So easy when you know what you're talking about! Tried Safari, was using Chrome. Problem solved thank you so much!!!

Permanently delete not working

Permanently delete not working

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