I'm unable to move a folder back to the team space from my personal folder

[RobinH]

I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The instructions I've found say I should be able to hover over the folder, see the 3 dots, and select "move," but "move" is not an option that comes up when I do that. When I try to copy or drag the folder out of my personal folder to the main team folder, the message says I can't do that, because I need special permission. I am the account admin (business owner), so it seems like I should have permission to do anything, but apparently I don't.

What steps can I take?

[Nancy]

I didn’t open a ticket, @RobinH, as I was waiting for your confirmation first. I’m really glad all is good now though!

If you notice the same behavior again at some point, let me know here and I’ll log the ticket then.

 @RubinRolong, are you missing the option on multiple browsers? Make sure to also try incognito mode as an extra step.

[RubinRolong]

@Nancy. Yes. It's gone. 

[Nancy]

Thanks for confirming, @RubinRolong! I can see you’ve been in touch with our support team in the meantime, so I’ve left an internal note on your behalf and they’ll look into this.