You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Errors when trying to load my folder list and copy & move files on the website
For the past two days on the Dropbox website (Chrome browser Windows), I have gotten get Aw, Snap! or RESULT CODE HUNG memory error after waiting (and waiting) for the folder list to populate while trying to copy or move files. I have done all of the troubleshooting I can think of: My internet connection(s) are fine. In fact, I'm getting same error on each of our 3 different WiFi providers. My RAM says: 16.0 GB (15.7 GB usable), and there plenty of memory space available on my Dell laptop. My Chrome version is up to date; and I have cleared caches, removed bad Chrome extensions, and even changed Chrome DNS settings. Same error occurs in Chrome incognito and in Microsoft Edge. I am not able to do this project on the Dropbox desktop or iPhone app. Failure of the folder list to populate makes it impossible to finish end-of-year projects. Is there something going on? Or are there any other suggestions? Thank you, amcoffice
My folders were moved to another location on Dropbox, but there's no relevant record.
Hello, So I have a odd one I came in to work this morning and went to look for a sub folder and it was not there, after a moment I noticed that the hole folder was empty all my Folders in it where gone, when I stated poking around I found them all in another folder. But when I look at the logs I can not find any record of the move. Has this happened to any one else or know what may have happened.
Audio transcription malfunction, hard line breaks partway across every line
Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks landing in mid sentence. It never used to do this. The previous transcription format wasn't all that great either, and needed a certain amount of cleanup, but this latest glitch makes the transcribed text almost impossible to work with. Needless to say this is very annoying, as I use the transcript feature a lot. Could this problem please be addressed?Do files sync to a computer after getting deleted?
Here is the reason I ask: I have about 10k files in my Dropbox (on web). I am currently syncing with a computer (on desktop), but it says the status is downloading about 800k files. My only guess, is it is some how syncing deleted files as well? Or is it something else, or is my guess correct? I would like a solution to this, because obviously it takes a long time to sync 800k files.Tagging while using Dropbox App & online
I’d love to be able to add tags to each of my photos, while using the app. I’m a sports photographer and it would be great if I had the ability to quickly add a tag for each player the way I’m able to add comments to each photo. I can do it on my desktop, but that is also very clunky. There’s got to be an easier way to see a reasonably sized photo while adding a tag.
All the browsers time out when trying to delete content online.
I have a client that whenever they try to delete a file on any browser (Edge, Chrome, Firefox). The browser comes up with a timeout error. The downloaded application works with deleting files just fine. Only the browser is having issues. If anyone has any information on this it would be greatly appreciated.
Watermarking issues
I upgraded my dropbox so I could add watermarks to my images. I set up folder automations to add watermark words to everything I added to that folder. At first, it wasn't working. I'd add images and they stayed the same. Then out of nowhere it worked. But it added 2 copies to the folder, one original and one watermarked. No big deal really. Then it changed on its own to only adding one copy. But it was a watermarked copy so I was happy with that. Then the next day I transferred and watermarked a handful of images and then in the middle of it all, dropbox stopped watermarking altogether. It has now been another 2 days and it still will not watermark. I've tried creating a new folder with a new automation, but still no watermarking is happening. Any thoughts on what the issue could be? Why was it so inconsistent from the start?
