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How user-friendly is Dropbox on web, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox web application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on the web. Particularly, 1. Which features on Dropbox web do you find challenging or difficult to use? 2. When collaborating with your team on Dropbox, what specific issues do you encounter, and are there any limitations in the product that you've come across? Additionally, have you developed any workarounds for these challenges? Your valuable insights will guide us in addressing these challenges and improving Dropbox.If you're using Dropbox along with your team and are open to collaborating with us and shaping the future of our product, simply write "I'm okay for Dropbox to contact me by email" in your response and we will reach out. Your feedback is crucial in making Dropbox even better. Thank you!
I accidentally unshared a folder and now I can't add it back to my account.
By mistake, I just unshared a folder where I was the owner and the folder disappeared from my Dropbox Business account. The folder's name is CMaluk...it appears faded when I try to see it again online. PLEASE HELP ME RECOVER IT.
I'm trying to share a folder with other users, but I keep being asked to verify the email.
Hello , I started dropbox business trial today and trying to share a folder to 2 users .But each time it is asking to verify email address and upon clicking the verification email it lead to dropbox home and nothing happens. Same happens if i add members to the team. Kindly check if someone has come through this and how to get it resolved.
I can't see the top level folder in Adobe after the latest Dropbox team update
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my Dropbox folders directly inside Acrobat Pro or Acrobat Reader, both in macOS and in Windows. After we were migrated, theAdobe + Dropbox integration (under "Other file storage" in the Acrobat sidebar) only seems to be able to access my personal folder within my Dropbox ("/[FullName]"), not the top level ("/"). Furthermore, the file storage label under "Other file storage" in the Acrobat sidebar is still "Dropbox ([OrgName])" instead of the new "[OrgName] Dropbox" as it it labeled in macOS Finder and Windows Explorer. I have disconnected and reconnected the Adobe + Dropbox integration inside Acrobat in both macOS and Windows, and the behavior is the same; no access to the top level. Acrobat is up to date in all cases. Is this a situation where Adobe has not updated their macOS and Windows Acrobats to accommodate these changes? My iOS Adobe Acrobat works just fine with the team space model, with appropriate and expected access to the top level of files. TIA, Joe
I'm unable to move a folder back to the team space from my personal folder
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The instructions I've found say I should be able to hover over the folder, see the 3 dots, and select "move," but "move" is not an option that comes up when I do that. When I try to copy or drag the folder out of my personal folder to the main team folder, the message says I can't do that, because I need special permission. I am the account admin (business owner), so it seems like I should have permission to do anything, but apparently I don't. What steps can I take?
The personal team member folder doesn't sync on a computer and I can't remove it either.
Hi, In my team we share a common Folder, and I really don't need this 'Personal folder' that appeared after an update. Also it is weird as there is nothing in it, but an infinite arborescence of a folder with my name. On my computer i can put it in 'Online only', but i'm logged into another common computer and there it seems to never stop syncing. I cannot disable with selective sync, nor delete the folder. How can I get rid of this bug ?My account has been deleted because i joined another Dropbox team by mistake.
hello I have an account for several years and this morning i joined by mistake (thought if was a shared folder) another existing account so my own personnal account is terminated. This is a catastophy, could you please help me? I would like to have my personnal account back and leave the other one but i can't do that because i am not the administrator Thanks for your help on this topic François [removed per Community Guidelines]Our team has gone into locked state - how can I have a personal account instead with my files?
Hello, A few years ago, I used my university's email to create a DropBox account to access a Team folder, which has a lot of data. I also created other folders containing a large amount of data and used my university email account for people to share their work folders with me. So now, there are a lot of files with important work data. I received notification yesterday that the main workgroup is in a locked state and will be deleted. I would like to use my university email, but pay for my access to keep the other folders that are not related to the originalTeam folder. I created a personal "fee" account (with my personal email) to link my work DropBox email, however I want to pay for more storage space in my work email DropBox account. How do I do this? I am not an administrator for my workgroup. I just read the DropBox team responses to another person's problem with storage. Does the administrator have to make my account using my university email a personal account, so that I can pay for additional storage?
