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MariaD2's avatar
MariaD2
Explorer | Level 4
5 months ago

I can't move multiple files to a folder on the site, the Move option disappears when I try this

I hope I am the problem here, but I simply cannot find a way to move multiple files to a folder... As I select the second file, the MOVE option disappears.

Also, when I choose to COPY instead, I have to come back to photos and delete the selection, which is not ideal.

Drag and drop is not an option either...

 

Any tips?

Organize
Organizing
Web
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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi MariaD2, thanks for bringing this to our attention.

     

    Are you trying to move files from a private, shared or team folder?

     

    Could you attach a screenshot showing what you're describing?

     

    This will help me to assist further!

    • MariaD2's avatar
      MariaD2
      Explorer | Level 4
      5 months ago

      Thanks for the reply, Jay.

      I cannot send pictures as I am getting an error message that there was an error uploading my files.

      I do not have team folders, this is an individual account. I am trying to organize my photos by selecting them and moving them to a new (normal?) folder and I want to do that in bulks, not photo by photo.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey MariaD2, have you tried this from a different browser or a private browsing/incognito window, to see if you get a different behavior?

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