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Forum Discussion
MariaD2
5 months agoExplorer | Level 4
I can't move multiple files to a folder on the site, the Move option disappears when I try this
I hope I am the problem here, but I simply cannot find a way to move multiple files to a folder... As I select the second file, the MOVE option disappears.
Also, when I choose to COPY instead, I ha...
Jay
Dropbox Staff
Hi MariaD2, thanks for bringing this to our attention.
Are you trying to move files from a private, shared or team folder?
Could you attach a screenshot showing what you're describing?
This will help me to assist further!
MariaD2
5 months agoExplorer | Level 4
Thanks for the reply, Jay.
I cannot send pictures as I am getting an error message that there was an error uploading my files.
I do not have team folders, this is an individual account. I am trying to organize my photos by selecting them and moving them to a new (normal?) folder and I want to do that in bulks, not photo by photo.
- Hannah5 months agoDropbox Staff
Hey MariaD2, have you tried this from a different browser or a private browsing/incognito window, to see if you get a different behavior?
- MariaD25 months agoExplorer | Level 4
Yes, I have and got the same behaviour
- Hannah5 months agoDropbox Staff
That's strange, indeed. Can you also clear your browser's cache and let us know if that helps at all?
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