Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I do not use Dropbox for backup storage; I use a different service for that. But friends and fellow students sometimes want to share files in Dropbox, so I set up a free account. Somehow, I don't know how, Dropbox uploaded some of my photos to the cloud and filled up my basic Dropbox space. I would like to take my photos out of Dropbox WITHOUT DELETING THEM FROM MY COMPUTER or other devices. This would give me the Dropbox space that I need for sharing. But when I try to do that, Dropbox says that it will delete my photos from all my devices! How can I empty my Dropbox without deleting my photos from my devices?
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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It's only going to remove the photos from the Dropbox folder on your computers. If those photos are stored elsewhere on your drive, they will not be deleted.
If you want to be certain, move the photos out of the Dropbox folder to a new location on your drive. They'll be removed from your account online (freeing up space) as well as the Dropbox folders on any other computer linked to your account.
Thank you so much. I'll give that a try.
Like the other person, I only use this Dropbox account to backup photos/videos and then remove them to another safe place. This message that it will delete the files from ALL DEVICES is new and scares me! I have linked my boss and his wife's cell phones and both their iPads. I do NOT want to delete the files on their devices!! I simply want to take their cloud files out of Dropbox and move them to somewhere else...safely backed up. What can I do to INSURE that I'm not deleting their files from their phones/iPads??
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
It wouldn’t make any difference if you copy the files to or from Dropbox, the behavior would be the same in that only the Dropbox folder copy would be deleted.
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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