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Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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Re: Desktop App

How can I delete the Dropbox desktop app and only use the online version?

H20 water
Explorer | Level 4

Hello, I want to delete/un sync and remove all desktop Dropbox stuff, and strictly use the online version. How do I do this?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff

Yes, that will unlink your account, as it sounds like you can't get the desktop app to load. Once the device is unlinked, you can continue with the uninstallation of the app.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

11 Replies 11

Jay
Dropbox Staff

Hi @H20 water, thanks for contacting us!

 

You can do this by first signing out of the Dropbox desktop application, which will stop any changes made from syncing to the site. 

 

Afterwards you can uninstall the Dropbox desktop application and delete the local Dropbox folder entirely if you wish.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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H20 water
Explorer | Level 4

Hello Jay, thanks for your suggestion.

 

In the process of trying to delete this Dropbox Desktop thing, I removed the drop box app from my taskbar, and cant find it anymore.

Jay
Dropbox Staff

Do you mean that you quit the app, or uninstalled it entirely?

 

Is it still in your start menu, since it sounds like you're using Windows?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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H20 water
Explorer | Level 4

Yes, i am using windows. The dropbox app is in my start menu, but when i click on it, the blue think circle appears for a few seconds, then nothing else happens. The app doesn't load.

H20 water
Explorer | Level 4

I fooled around in the online version and came upon my computer in a list. I followed the rabbit trail and came to a point where i could unlink my computer, and the following message appeared: "You’re about to unlink your computer DESKTOP-*******. It’ll immediately stop syncing with your Dropbox." 

 

Will doing this accomplish my goal?

H20 water
Explorer | Level 4

This is under "Personal Account" > Security > Devices. Then i tapped the garbage can. looking forward to your conformation

Jay
Dropbox Staff

Yes, that will unlink your account, as it sounds like you can't get the desktop app to load. Once the device is unlinked, you can continue with the uninstallation of the app.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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H20 water
Explorer | Level 4

Ok, well there are other people using this computer. So as long as i have unlinked my account with the computer, the Desktop version will no longer have my stuff, correct?

Jay
Dropbox Staff

It won't sync any new copies of files, however, the local Dropbox folder will still have any data you had in it before, so make sure to delete that folder or move the data elsewhere if need be.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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