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Forum Discussion

SORN's avatar
SORN
New member | Level 2
4 years ago

Grey X problem with my file

Hi everyone i have problem with files after i install dropbox i dont know why i can't open some of my files they show me with grey X (  u can see in the picture=)

Hope anyone help me to solve this i feel a little angry with this because this grey X hide some importance of my files that i work with everyday i hope dropbox community find me solution 

Thank u guy in advanced.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    I dont think thats from Dropbox - that isnt a Dropbox icon.

     

    Does the file open if you move it outside of the Dropbox folder?

    • SORN's avatar
      SORN
      New member | Level 2

      Hi no, i did'nt move anything outside dropbox when i intalled dropbox maybeduring install there are some problem that i dont know because this is my first time i installed dropbox i dont know what happen before i installed dropbox i don't have greyX like that with my files.

      • SORN's avatar
        SORN
        New member | Level 2

        Hope anyone help me find solution with this i mean i have importance files that i can't open and i work with everyday.

  • kurt2000's avatar
    kurt2000
    New member | Level 2

    just rar files and unrar then 🙂 thats it

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