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Forum Discussion
Grey X problem with my file
Hi everyone i have problem with files after i install dropbox i dont know why i can't open some of my files they show me with grey X ( u can see in the picture=)
Hope anyone help me to solve this ...
Mark
Super User II
Super User III dont think thats from Dropbox - that isnt a Dropbox icon.
Does the file open if you move it outside of the Dropbox folder?
Hi no, i did'nt move anything outside dropbox when i intalled dropbox maybeduring install there are some problem that i dont know because this is my first time i installed dropbox i dont know what happen before i installed dropbox i don't have greyX like that with my files.
Hope anyone help me find solution with this i mean i have importance files that i can't open and i work with everyday.
- Mark
You havent done what I've asked - we can only help if you do what we ask you to try and do.
As I said I'm sure this is NOT a Dropbox issue - that icon does not belong to Dropbox.
But, try moving a file outside of the Dropbox folder and then open it.
You are wrong with your response - and pretty aggressive about it, at that. I had the same error, which turned out to be an issue with Dropbox crashing and needing to restart. The second I restarted the Dropbox app, the x disappeared, and things came back to normal.
