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Forum Discussion

Picchick's avatar
Picchick
Explorer | Level 3
5 years ago

Deleting files

Is there a definitive answer to whether deleting files from Dropbox will also delete those files from my hard drive? Also, if I can safely delete ONLY from Dropbox, this does not free up space?? I can’t further use Dropbox without upgrading? Like other community posts here, I never intended for Dropbox to retrieve the files, documents, and pics that it did from my hard drive!!

  • I don't really think it will delete your files from your device, when you delete it from your dropbox, if it asks you if you would like to delete the file from everywhere that will mean that it will delete it from your Dropbox.

     

    Hope This Helps!

  • Astrokat's avatar
    Astrokat
    Explorer | Level 4

    I've been struggling with a simlar issue the past few days. My partner shared a folder with me (she has a DropBox subscription through her work) and now it says my DropBox is full and wants me to upgrade.

     

    I tried to delete some of my old stuff and got conflicting messages:

     

    Some files had a popup saying "xyz will be deleted from your account and devices, but other members will still have access" even though they are not shared with anyone and I'm the owner.

     

    Some files had a popup saying "Delete XYZ" from your DropBox account?" (i.e. no message about other members having access).

     

    I've already saved what I want to my Documents folder on my PC (not the DropBox folder in Users) and I just want these files gone completely from DropBox, not sitting out there in the cloud and/or using up space allocation.

     

    It has been very frustrating not being able to find a definitve answer to this here.

    • skipandsandy's avatar
      skipandsandy
      Helpful | Level 5

      I need a simple answer: When I DELETE FROM ALL FOLDERS will my original DOCUMENTS AND PHOTOS file stay in my computer's  hard drive so I can continue access to them?

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        You'll find the steps to completely unsharing the folder, here.

        Have a look and let me know how it goes, thanks!
  • BestGamerWithKats's avatar
    BestGamerWithKats
    New member | Level 2

    I don't really think it will delete your files from your device, when you delete it from your dropbox, if it asks you if you would like to delete the file from everywhere that will mean that it will delete it from your Dropbox.

     

    Hope This Helps!

    • Sukiling's avatar
      Sukiling
      Explorer | Level 4

      When deleting files, it always says 'it will delete it from my dropbox account and all devices.' I Dropbox means it will delete only from Dropbox, why does it not say so? I have a lot of photos and some that I don't them to be on Dropbox anymore but still keep them on my computer. Can we get a specific answer from some expert or from Dropbox directly ? I am running out of storage space.


      BestGamerWithKats wrote:

      I don't really think it will delete your files from your device, when you delete it from your dropbox, if it asks you if you would like to delete the file from everywhere that will mean that it will delete it from your Dropbox.

       

      Hope This Helps!


       

    • David Bomber's avatar
      David Bomber
      New member | Level 2

      Hi, I am also a new user, when I installed Dropbox the program sinked with all files on my hard drive, the very first message I received was Your dropbox is full upgrade, I deleted files from Dropbox to make room which also deleted these files from my hard dive, any suggestions

  • Astrokat's avatar
    Astrokat
    Explorer | Level 4

    I still haven't received a definitve answer...

     

    I got so frustrated with it I just uninstalled DropBox and now ask people to use OneDrive if they want to share something with me. 

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