Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Hello
I'm on Basic account now. I need to recover deleted files. I wonder if I will be able to rewind a folder to a 3 weeks old version if I upgrade to Dropbox Essentials.
Hi @timension
Yes you can use rewind as soon as you upgrade 🙂
However, what you cannot do is recover files over 30 days as that is not retroactive.
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Hi @timension
Yes you can use rewind as soon as you upgrade 🙂
However, what you cannot do is recover files over 30 days as that is not retroactive.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thank you Mark for the fast and relevant answer!👍
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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