"We’ve suspended your sharing activity" error

[breakerv]

Hi,

Recently I stopped being able to join shared folders and when I share I folder myself I get this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.". I've been using this Dropbox account rightfully for about 15 years, is there any way I can fix this problem?

Thank you.

[Janedr0pb0x]

I've spent ages looking at the discussions on this topic but still can't work out how to deal with this message which stops me sharing any file - even a simple document, owned by me, sharing with one person. 

Please help. 

[Mark]

You need to contact support: www.dropbox.com/support and ask for assistance. 

[Alfzone]

Hello, when I want to share a file or folder, I get this message: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.", how can I fix this?

[Megan]

Hey @Alfzone, thanks for joining our Community!
 

It sounds like your shared links might have been banned. How long have you been getting this error?

Did you get an email from Dropbox informing you about this perhaps?

Let us know more and we'll take it from there. 

[Alfzone]

Maybe a couples of week ago, I didn't get an email from dropbox

[Hannah]

Thanks for the update, @Alfzone.

Can we send you an email, so we can take a closer look into this?

[Alfzone]

yes, please

[Hannah]

Sure thing, @Alfzone, I just emailed you and we'll continue there.