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robinras's avatar
robinras
New member | Level 2
2 months ago

Change of PCs and Dropbox is no longer working

I just switched from Dell to Lenovo.  Suddenly my dropbox only runs on Edge (it's in the Windows folder in my files). If I try and run it with Chrome it just hangs up.  Plus the dropbox it's showing me in Edge is one I never use anymore. 

Desktop
desktop app
Sync and upload
Syncing
Web
Website
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey there robinras - thanks for using Dropbox and welcome to the Community!

     

    It seems that Edge is the default browser on your computer. Have you made sure you're logged into the correct account in the app's preferences under the Account tab and that Chrome is your default browser?

     

    Keep me posted!

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