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Change of PCs and Dropbox is no longer working

Change of PCs and Dropbox is no longer working

robinras
New member | Level 2

I just switched from Dell to Lenovo.  Suddenly my dropbox only runs on Edge (it's in the Windows folder in my files). If I try and run it with Chrome it just hangs up.  Plus the dropbox it's showing me in Edge is one I never use anymore. 

1 Reply 1

Walter
Dropbox Staff

Hey there @robinras - thanks for using Dropbox and welcome to the Community!

 

It seems that Edge is the default browser on your computer. Have you made sure you're logged into the correct account in the app's preferences under the Account tab and that Chrome is your default browser?

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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