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Forum Discussion
can't copy link to share files
Just trying to share a link to a file that I have shared before successfully and this weekend I get this message
Can’t share file
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
Looking through the 5 main reasons I don't see any that would cause this. I am sharing music files with a group on a private forum. The last file that I am trying to share (the done that has been working) is a tune that I wrote, so no copyright issue there. Now I can't share any of my files at all.
Has anyone had this happen, and how did you resolve the issue? Thanks for any attempt to help me.
I don't know who or how to contact for help with this, please re-direct me if necessary. When I try to copy a link to share a file I get the following message:
Can’t share file
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
I can't imagine what I have done to cause this to happen. Please help me to restore normal dropbox functionality. Thank you.
Please. I appreciate any efforts to resolve this.
Do you need my email address? I assume (could easily be wrong) that you have it. If these messages are not visible to the public I am happy to provide the address.
Thanks, Steve
- Walter
Dropbox Staff
Sure thing, Steve. You've got
Whenever you get the chance, take a look at your email;'s inbox and we'll take it from there.
How do I do that? I don't understand how to get to Leah and her group without posting this. I tried to respond to Leah first and my message was "delayed" delivery and as far as I know it has not gotten through yet. I may sound frustrated but not at the folks trying to help, just the situation.
- Walter
It sounds like your ticket might have been closed poulin888
You can open a new one through this form If you like.
Just make sure to use an incognito window without signing into any Dropbox account and fill in all the relevant information along with an email address we can reach you.
If you find any troubles along the way, let me know and I'll open a ticket for your behalf from my end.
