Create, upload, and share
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I can't share folders, "You don’t have permission to create a link to this folder" keeps popping up. I waited a few days, still have the same problem,
i ask for help
Hey @sercan karakaya, sorry to hear about this.
It sounds like your shared links may have been banned. Did you receive an email from Dropbox informing you about this perhaps?
Let me know what you find and we'll take it from there.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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or
Thanks for the additional information @sercan karakaya - much appreciated.
May we reach out via email to have a further look internally at this point?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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How can I send you an e-mail?
Or will you send it?
Hey @sercan karakaya, I just sent you an email.
Reply back to me, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I did not receive any other mail.
just got the correspondence notification in this forum.
The sending address starts like this, "commu...@dropboxforum.com<
Can we talk to this address?
Hi @sercan karakaya, have you checked your Community-linked email address for any emails there?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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No. nothing is coming.
please resend.
Hi @sercan karakaya, can you try accessing this page, using an incognito mode in order to submit a support request?
Just make sure you're not signed into your Dropbox account. Once you do, let me know the ticket number reference, so I can locate it on our system.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!