We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
dualice
3 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 3 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Hannah
Dropbox Staff
Hey Rick, welcome to our Community!
If this is a shared folder you were invited to, you'd need enough space in your account to add it as well.
Do you need edit access to the folder? Or just to access it?
If you only want to access/download the files to your computer, the owner can send you a "can view" link instead.
And if you need to upload files to their account, they can send you a file request.
I hope this helps!
Zowathraa
2 years agoNew member | Level 2
Hello,
Came across this thread because I'm in the same boat.
I'm in a situation where a 'file request' seems to be the necessary go-to, but I will have to upload new files regularly (up to 3x/month).
Is there a way to send files to a specific dropbox folder without 'file request'? (Other than buying a plan)
I would like to avoid paying a yearly plan only to upload files to ONE client that pays a subscription and asks for the files to end on their Dropbox.
Also I would like to automate the upload because it will be recurrent and they're big files, It would avoid sending/receiving 3 requests per month...
- Jay2 years agoDropbox Staff
Hi Zowathraa, file requests are indefinite, and can be redirected to any folder the creator chooses upon creation of the request.
There isn't a monthly limit on their usage, aside from the daily bandwidth restrictions. Could you let me know where you read that there were only 3 requests per month?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!