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Forum Discussion
iviansur
2 months agoExplorer | Level 4
Why am I getting the 'user wants to join your Dropbox team' emails?
Hi! We started getting these [Removed as per Community Guidelines] emails whenever someone tried accessing our shared files through shared links. Please explain why it happens and how to stop getting...
iviansur
Explorer | Level 4
Jay, all links contain rlkey. Some are read-only, while others have the 'can edit' setting. I suspect that the editable links are causing the issue. I’m unsure what those attempting to access the shared links are pressing that triggers this behavior.
Jay
2 months agoDropbox Staff
With the shared links that have edit rights, there is a button users can click to add the file or folder to their own Dropbox account, which would then send the 'request access' emails you've been receiving.
- Hannah2 months agoDropbox Staff
Hey iviansur and thanks for your feedback on this.
Perhaps the members generating the links, could make sure to send out "can view" links instead of the "can edit" ones, other than that, there's really no workaround we can offer.
I will, however, pass your comments along to our team about this.
Let us know if there's anything else we can do.
- Megan2 months agoDropbox Staff
Hey iviansur, let me also jump in here!
There isn't an exact setting that allows you to achieve exactly what you mentioned.
However, you can change the default permissions for shared links, prevent members from sharing externally or set an expiration for new links shared outside your team by visiting the settings found in your Admin Console.
If you need something else, please let me know and I will be more than happy to help every step of the way.
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