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Forum Discussion
Why am I getting the 'user wants to join your Dropbox team' emails?
Hi! We started getting these [Removed as per Community Guidelines] emails whenever someone tried accessing our shared files through shared links. Please explain why it happens and how to stop getting...
Jay
Dropbox Staff
Dropbox StaffDo the shared links have edit access or read-only access enabled?
I can only check this through the Activity menu in the admin console. Those who requested (whether intentionally or not) to be added to the team accessed links with viewer and editor access levels. I can investigate internally with the team if you need more specific details.
- Jay
That would be helpful, since read-only links shouldn't have the option to join.
Another thing to check would be if the shared links contain an rlkey in them.
Jay, all links contain rlkey. Some are read-only, while others have the 'can edit' setting. I suspect that the editable links are causing the issue. I’m unsure what those attempting to access the shared links are pressing that triggers this behavior.
- Jay
With the shared links that have edit rights, there is a button users can click to add the file or folder to their own Dropbox account, which would then send the 'request access' emails you've been receiving.
