There are no folders in Save to Folder in Signature

[djaffee]

I've just added a new member to our company DropBox and given her access to use a template in Signature. When she gets to the Save to Folder page, there are no folders available to her. There are no folders available under Choose default either. Is there another setting that needs to be enabled?

 

[frenchfoxdesign]

Sure thing Hannah, it's Ticket #24171222 

Big Oppi, there currently isn't a solution as the DropBox engineering team is currently looking into the issue.

[Hannah]

Thanks for that, @frenchfoxdesign!

Hopefully, the team will have an update for us really soon!

[BusterHorses]

I am having the same issue - it occurs on the my laptop and on my mobile phone - both are using google chrome browswers seems to work on an iphone?

[BusterHorses]

hey my assitant fixed this - by setting a default folder to save to - seems to work on all browsers now!

[frenchfoxdesign]

I tried setting a default folder via Chrome and it wouldn't even let me do that!