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djaffee's avatar
djaffee
Explorer | Level 3
12 months ago

There are no folders in Save to Folder in Signature

I've just added a new member to our company DropBox and given her access to use a template in Signature. When she gets to the Save to Folder page, there are no folders available to her. There are no ...
Dropbox Sign
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey @frenchfoxdesign, would you mind sharing your ticket number with us, so we can take locate it through our system as well?

frenchfoxdesign's avatar
frenchfoxdesign
Explorer | Level 4
3 months ago

Sure thing Hannah, it's Ticket #24171222 

 

Big Oppi, there currently isn't a solution as the DropBox engineering team is currently looking into the issue.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Thanks for that, @frenchfoxdesign!

     

    Hopefully, the team will have an update for us really soon!

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