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Forum Discussion
Barney D.
3 years agoExplorer | Level 3
The app is filling up my system drive, but not uploading to Dropbox
Help please. Long time drag and drop Dropbox user without the app, but finding it grindingly slow and now constantly crashing.
I installed the app, but deliberately without syncing. I need a ...
- 3 years ago
Hi Barney D.
You seem to be a tad confused as to how Dropbox works I'm afraid.
Dropbox is just a regular folder on your machine like every single other one - meaning it uses space and is managed/controlled by your OS. The only difference is that the Dropbox program than syncs that folder to the cloud. There is no way (via the software), or ever has been actually, to upload directly to Dropbox on a computer without using quota. The ONLY way would be to upload via the website.
Barney D.
Explorer | Level 3
It's not that it is missing files at the end of the batch; it's missing random files right through the batch.
Down 30 Mbps, up 5 Mbps.
Jay
3 years agoDropbox Staff
Hi Barney D., it sounds like there isn't enough time to upload files to the Dropbox site. 5 Mbps upload speed is 0.625 megabytes per second, which, if you have lots of files to upload, can take some time.
Any files dragged into the Dropbox folder should be uploaded, and it isn't possible for files to 'fail' uploading, unless you're referring to uploading via the Dropbox site directly.
- Barney D.3 years agoExplorer | Level 3
Thank you. Very odd. I am uploading directly.
- Jay3 years agoDropbox Staff
Okay, if you're uploading via the Dropbox site, then it's different to moving files into the Dropbox folder for the desktop app to sync them, so the desktop app preferences wouldn't affect the site.
Could you try switching browsers to see if this helps with the uploads?
- Barney D.3 years agoExplorer | Level 3
That's my next step.
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