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wallemoney's avatar
wallemoney
Explorer | Level 3
2 years ago

Camera Uploads keeps uploading images from WhatsApp

Dropbox App version 342.2.4

 

So I only want to back-up the Camera Roll (DCIM/Camera). But even if I just checkmark Camera Roll and uncheck WhatsApp, WhatsApp images will still manage to get into the Camera Upload. I tried to circumvent this by just Uploading Files directly to the Camera Upload folder (by navigating directly to the DCIM folder), only to be greeted by a "too many files" error. Camera Roll isn't explicitly uploading just from the DCIM Camera folder, and these WhatsApp images are saved in a separate WhatsApp folder. I appreciate any feedback.

 

 

Camera uploads
Dropbox Plus
Mobile
Sync
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey wallemoney, thanks for bringing this to our attention.

     

    Are the WhatsApp images also saved in your Camera Roll apart from the WhatsApp folder on your phone?

     

    Can you send me a screenshot of your Camera Uploads settings, showing the images you've chosen to upload?

     

    And what is your device's OS and version?

     

    Let me know and we'll go from there.

    • wallemoney's avatar
      wallemoney
      Explorer | Level 3
      2 years ago

      Thanks for the reply, and for streamlining the topic header. Given how many times this topic was viewed, I suspect this might be attributed to my OS. 

       

      You'll find the screenshots attached. My device's Android version is 13, running Nothing OS 1.5.6. And my WhatsApp are saved exclusively in the default pathway within WhatsApp destination folder. I double checked my internal storage there's no WhatsApp data in the DCIM/Camera folder.

       

       

       

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