We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
AttilaH
2 months agoNew member | Level 2
Set date for new photos only in Camera Uploads
Hi, is there an option to set a new date starting that on my phone to be backed up? I wanna delete old photos from camera uploads, but dont want them to be syncronized once again. If i could re-set ...
- 2 months agoI had tried that, yes. But this morning I tried switching it to "All photos" and then switching back to "New Photos only" and that set the date back to today's date. Thank you!
Tosca1924
New member | Level 2
I have been backing up photos from my iphone through Dropbox for many years now, and last night, I upgraded the iPhone to iOS 18. Today when I opened Dropbox on my iPhone, it started queueing hundreds of photos for backup even though I only had about a dozen new ones. I looked in the My Account section, and where you can select "All Photos" or "New Photos Only" - under "New Photos Only", as a subscript, it read "Starting Sep 10, 2021". So, it appears to be considering all of my photos taken in the last three years to be New Photos. I do not appear to be able to change this date to avoid backing up 100G+ of photos and videos it has already backed up.
You said in your prior answer "the only way for it to re-upload previously uploaded files is to have Support reset your Camera Uploads." It appears to have somehow reset in the midst of the upgrade. Do I need to have Dropbox support fix this for me, or can you think of another solution?
Nancy
2 months agoDropbox Staff
Tosca1924, have you tried disabling the camera uploads feature altogether and turning it on again? If you do this, do you see the correct date when uploading “New photos only”?
- Tosca19242 months agoNew member | Level 2I had tried that, yes. But this morning I tried switching it to "All photos" and then switching back to "New Photos only" and that set the date back to today's date. Thank you!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!