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Please don't block me from generating a link for a file that hasn't finished uploading

Please don't block me from generating a link for a file that hasn't finished uploading

terra1983
Collaborator | Level 8
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A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading. 

 

Apparently this is to "prevent 404 errors". The "error" page that comes up when you clicked on a link before it had finished uploading was actually a "Uh Oh! File hasn't finished uploading yet". This to me isn't an "error" page and shouldn't be treated as such. It's clear and communicates exactly what it needs to and doesn't warrant a restriction in functionality for the rest of the users.

 

The solution you've silently implemented has caused a monstrous delay in my daily workflow.

I work in a fast paced environment, generating new content every hour and sharing it with dozens of people in my team. The fact that I can simply drop files and right-click and "copy link" and THEN carry on with the rest of my tasks while keeping an eye out for the spinning icon in the tray and THEN send the copied link to my recipients, means that I am FLOWING.

When I have to do that dozens of times per hour, if you block me from generating a link as soon as I drop it in the DB folder, you're forcing me to having to RETURN back to DB a second time in the process. You've added a whole extra step, and it's absolutely killed my flow.

95 Replies 95

NeilEvansRocks
Helpful | Level 6
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By 'actively working' what does that mean - actively working to reinstate it? actively working to keep the stupid set up we have now that completely destroys most people's workflows?

isotropy
Collaborator | Level 8
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Good lord. So this feature is totally broken once again. What the hell! FIX IT!

Grant H.5
Helpful | Level 5
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Feature is broken. Now says can't find the path to uploading file. Hope to see a fix soon. 

isotropy
Collaborator | Level 8
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PLEASE FIX THIS! it's killing me!

isotropy
Collaborator | Level 8
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Looks like this problem has come back again to haunt us. This is a feature that has worked flawlessly for years, but in the past few years has been broken a few times before being fixed.

 

The correct behaviour is that I should be able to drop a file into my drop box and copy a link to its location before it's finished uploading. Now, when I right click and select "Copy Dropbox Link" I get an error that says "Couldn't copy link - Something went Wrong - We're working to fix it"

Here's a link to the other discussion thread where this issue was first reported https://www.dropboxforum.com/t5/Create-upload-and-share/Please-don-t-block-me-from-generating-a-link...

Jay
Dropbox Staff
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Hi @isotropy, thanks for bringing this to our attention.

 

What OS version and Dropbox desktop application version are you currently running?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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isotropy
Collaborator | Level 8
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OSX 12.3.1 - Dropbox version v171.4.6182

 

Thanks!

Jay
Dropbox Staff
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Is the Dropbox folder located in the default location, or under the CloudStorage folder?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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isotropy
Collaborator | Level 8
Go to solution

It's in the default location of /users/username/Dropbox

jstdbx
Dropbox Product Manager
Go to solution

Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know. 

 

It will be especially helpful if you can also tell us:

* What version of Dropbox you're using: Dropbox Windows, Mac, or Web

* The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" ) 

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Top contributors to this post

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    Rexxyboy Helpful | Level 6
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    BenDBX Community Manager
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    isotropy Collaborator | Level 8
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