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terra1983's avatar
terra1983
Collaborator | Level 8
4 years ago

Please don't block me from generating a link for a file that hasn't finished uploading

A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading.  ...
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  • jstdbx's avatar
    jstdbx
    2 years ago

    Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know. 

     

    It will be especially helpful if you can also tell us:

    * What version of Dropbox you're using: Dropbox Windows, Mac, or Web

    * The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" ) 

Rexxyboy's avatar
Rexxyboy
Helpful | Level 6

Hi Jay, the issue seemed to fix itself, but now it has returned.


I can normally get the link while the file is uploading, but now i get an error saying 'path not found'.
One the file has uploaded, i can get the link as per normal without errors.
Windows 11 Pro, i have restarted dropbox, and the computer, Any ideas how to fix?
I do upload large files, 100 meg, up to 350 meg files (always zip files), every day and post links to teams on a google doc, but waiting for files to finish uploading slows my workflow down in a significant way.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Could you attach a screenshot showing the error message you mentioned when creating the link?

 

Could you also confirm the current version of the Dropbox desktop application by hovering over the icon in the system tray?

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